Shipping Information

Fast, reliable shipping options to get your orders delivered quickly and safely

Standard Shipping

Reliable delivery to your doorstep

TSh 5,000
3-5 business days

Coverage:

Dar es Salaam
Arusha
+3 more
Tracked delivery
Signature required
Insurance included
Express Shipping

Fast delivery for urgent orders

TSh 10,000
1-2 business days

Coverage:

Dar es Salaam
Arusha
+1 more
Priority handling
Same-day dispatch
Real-time tracking
Store Pickup

Pick up your order from our store

Free
Same day

Coverage:

Dar es Salaam only
No shipping cost
Immediate pickup
Personal assistance
International Shipping

Worldwide delivery to select countries

TSh 25,000
7-14 business days

Coverage:

Kenya
Uganda
+2 more
Customs handling
International tracking
Duty paid
Delivery Zones
Free Shipping
TSh 100,000
Minimum order for free shipping
Standard Delivery:1-2 business days
Express Delivery:Same day
Delivery Information for Dar Es-Salaam

Cities Covered

Dar es Salaam
Kinondoni
Ilala
Temeke
Ubungo

Delivery Times

Standard: 1-2 business days
Express: Same day

Shipping FAQ

How much does shipping cost?

Shipping costs vary by location and speed. Standard shipping costs TZS 5,000, Express shipping costs TZS 10,000, and Store pickup is free. We offer free shipping on orders over TZS 100,000 in Dar es Salaam.

How long does delivery take?

Delivery times depend on your location and chosen shipping method. Standard delivery takes 1-2 days in Dar es Salaam, 2-3 days in major cities, and 3-5 days in other regions. Express delivery is available for faster shipping.

Do you ship internationally?

Yes, we ship to Kenya, Uganda, Rwanda, and Burundi. International shipping costs TZS 25,000 and takes 7-14 business days. We handle all customs documentation and duties.

Can I track my order?

Yes, all orders come with tracking information. You'll receive a tracking number via email and SMS, and you can track your order status in your account.

What if I'm not home for delivery?

Our delivery partner will attempt delivery 3 times. If you're not available, they'll leave a delivery notice with instructions for pickup or rescheduling.

Is my package insured?

Yes, all packages are insured against loss or damage during transit. If your package is lost or damaged, we'll provide a full refund or replacement.

Need help with shipping?

Our support team is here to help you with any shipping questions